What is Bilare Apparel?
Bilare Apparel is a fashion brand built around-carefully considered pieces designed to fit easily into your wardrobe. Each item is chosen with care, keeping timeless effortless style in mind.
How long does delivery take?
Orders are processed within 1-2 business days. Standard delivery usually takes 3-7 business days. Your total order should arrive within 4-9 business days. As soon as your parcel is on its way, you'll receive a tracking link so you can follow it the whole way home.
Do you offer free shipping?
Yes, every Bilare Apparel order ships free. No minimum spend and no surprise conditions. We simply believe in getting your parcel should feel easy.
What is your return policy?
If you change your mind, no problem. You have 30 days from delivery to return your items. Just send a note to support@bilare.com and we'll walk you through the process. (Note: Customers are responsible for return shipping costs unless the item is damaged or incorrect).
Do you ship internationally?
For now, our delivery stays within the United States. We're focused on offering the best possible experience locally, first. If we ever expand further, our community will be the first to hear.
Do you accept exchanges?
We currently do not offer direct exchanges. If you need a different size or color, please return your item for a full refund and place a new order on our website.
What payment methods do you accept?
We accept a trusted selection of payment methods, including Visa, Mastercard, PayPal, Maestro, American Express, Apple Pay, Google Pay, and Shop Pay.
Where is your company located?
Bilare Apparel is legally registered and operated from its home base in the Netherlands (Burgemeester Elsenlaan 185, 2282 ND, Rijswijk). All orders and general business operations are managed from here.
How can I track my order?
On our website, we have a page dedicated to this matter. Just fill in the info you've received after your order and you will be able to see the live status of your order.
Take a look here - https://bilare.com/apps/parcelpanel
What should I do if my order is delayed or missing?
We always strive to deliver on schedule. However, occasional delays may occur during busy seasons, severe weather, or unforeseen logistical issues. If this occurs, we will inform you in a timely manner. If you suspect your package is lost, reach out to us at support@bilare.com.